DUN & BRADSTREET PAST PERFORMANCE EVALUATION
This supplier’s ratings were based in part on survey feedback from past customers. This list provides a breakdown of the survey
responses received from customers in the last 12 months. For each of the survey questions, the responses, which were provided
on a 0 to 10 scale, are categorized as “positive” (9 to 10), “neutral” (5 to 8), or “negative” (0 to 4). All Customer feedback is
provided confidentially; individual reference responses are not disclosed.
Reliability: 97%
Cost: 96%
Order Accuracy: 95%
Delivery/Timeliness: 95%
Quality: 97%
Business Relations: 96%
Personnel: 96%
Customer Support: 96%
Responsiveness: 96%
